Blood Diamond

About Blood Diamond

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About Blood Diamond

I believe that the industry needs more outside voices. People who come in and look at problems from a different perspective, and who are not constantly worrying about past mistakes.

Technology, especially AI, is impacting all industries, and the more we can learn from one another, the better.

So, in many ways, this is a call-out to the outsiders and to those within the industry who want to shake things up. Ask questions, challenge assumptions and don’t be afraid of ignoring conventional wisdom. By doing all of these things, I’ve found a place that has welcomed me and that champions inclusion.

About Blood Diamond

Within this shared model, there was a clear preference for personalised interventions over generic ones. 

Tailored, behaviour-triggered messages were seen as more effective than generic warnings, but many participants simultaneously expressed mistrust towards operators collecting behavioural data.

Finally, the study found that these needs and preferences varied widely by product type.